Leadership-in-a-box® Program overview

Difficult Conversations

Every leader encounters the need to engage in difficult conversations where the stakes are high, opinions differ, emotions are strong and change is necessary. Great leaders courageously lean in to resolve emotionally charged issues.

Key Takeaways

  • When one person has the courage to speak up, any change is possible.
  • For difficult conversations to result in positive outcomes, each person must overcome the dual temptations of avoidance and unpreparedness.
  • Productive and collaborative difficult conversations are grounded in facts and their implications.
  • For a difficult conversation to resolve a critical issue, you must include a clear request for change.
  • Using open door communication always creates better results and relationships.

What does each program include?

60-minute workshop presentation

Micro-video program

Group coaching presentation

Skill assessment

Performance worksheet

Summary article & infographic

Facilitator & coordinator toolkit

Team discussion guide

Pre-drafted email communications

Video lessons

Start with Facts

Sample video

2 min

Video 1:

Difficult Conversations Require Courage

Video 2:

Overcoming the Two Difficult Conversations Temptations

Video 3:

Start with Facts

Video 4:

Make the Change Request

Video 5:

Open Door Communication

Who typically facilitates Leadership-in-a-Box® workshops?

Talent or Learning Team

For enterprise initiatives

HR Business Partner

For business unit or department initiatives

Team Leader

For team initiatives

Leadership-in-a-Box® Team

When needed!

Delivering Leadership-in-a-Box® Internally

There are many ways to deliver Leadership-in-a-Box® programming internally. Here are some typical approaches you can use:​

Elite

Engage

Express

Embed

Empower

Fully blended Workshop + Video bursts + Group coaching

Workshop program

Micro-video
program

Hand-picked

Self-directed

2-3 total hours over 6 weeks

60 min event

30 min in micro bursts

Variable

Self-paced

Maximize team performance

Meaningful team interaction

Quick skill development

Support key internal initiatives

Individual effectiveness

Ready to continue your leadership journey?

Get started

Receive our "ridiculously practical" leadership insights in your inbox!