Leadership-in-a-box® Program overview

Active Listening

Master active listening to enhance communication—overcome barriers, engage empathetically, confirm understanding, and respond with mutual confidence for meaningful, productive interactions.

Key Takeaways

  • Leaders who listen effectively communicate effectively.
  • The key to effective listening is switching from focusing on the solution to focusing on understanding the message being shared.
  • Listening with empathy means being actively focused on the meaning and intent behind each person’s message.
  • Confirming understanding of a message before offering a response ensures clarity and prevents miscommunication.
  • The quality of a person’s listening directly affects the quality of their response.

What does each program include?

60-minute workshop presentation

Micro-video program

Group coaching presentation

Skill assessment

Performance worksheet

Summary article & infographic

Facilitator & coordinator toolkit

Team discussion guide

Pre-drafted email communications

Video lessons

Confirm Before You Respond

Sample video

2 min

Video 1:

Active Listening is the Key to Effective Communication

Video 2:

The Five Levels of Listening

Video 3:

Listening with Empathy

Video 4:

Confirm Before You Respond

Video 5:

Respond with Mutual Confidence

Who typically facilitates Leadership-in-a-Box® workshops?

Talent or Learning Team

For enterprise initiatives

HR Business Partner

For business unit or department initiatives

Team Leader

For team initiatives

Leadership-in-a-Box® Team

When needed!

Delivering Leadership-in-a-Box® Internally

There are many ways to deliver Leadership-in-a-Box® programming internally. Here are some typical approaches you can use:​

Elite

Engage

Express

Embed

Empower

Fully blended Workshop + Video bursts + Group coaching

Workshop program

Micro-video
program

Hand-picked

Self-directed

2-3 total hours over 6 weeks

60 min event

30 min in micro bursts

Variable

Self-paced

Maximize team performance

Meaningful team interaction

Quick skill development

Support key internal initiatives

Individual effectiveness

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