Leadership-in-a-box® Program overview

Active Listening

Key Takeaways

Key Takeaways

The best listening occurs when we "turn off" the voice in our own heads and place the focus solely on the other person.

Active listening means remaining present and open while the other person is communicating.

Empathy isn't a feeling, it's the discipline to understand the intent of each person's message.

Active listeners confirm their understanding of each message before formulating a response.

Active listening with confirmation opens the door for high quality interactions that improve results and build relationships.

What does each program include?

What does each program include?

60-minute workshop presentation

Micro-video program

Group coaching presentation

Skill assessment

Performance worksheet

Summary article & infographic

Facilitator & coordinator toolkit

Team discussion guide

Pre-drafted email communications

Video lessons

Video lessons

The Conversation That Matters Most

Sample video

·

2 min

Video 1:

The Conversation That Matters Most

Video 2:

The Five Levels of Listening

Video 3:

Understanding Rests on Empathy

Video 4:

Confirmation Opens Doors

Video 5:

Responding with Mutual Confidence

Who typically facilitates Leadership-in-a-Box® workshops?

Talent or Learning Team

For enterprise initiatives

HR Business Partner

For business unit or department initiatives

Team Leader

For team initiatives

Leadership-in-a-Box® Team

When needed!

Delivering Leadership-in-a-Box® Internally

Delivering Leadership-in-a-Box® Internally

There are multiple options for delivering Leadership-in-a-Box® programming internally. Typical client approaches include:

There are multiple options for delivering Leadership-in-a-Box® programming internally. Typical client approaches include:

Elite

Engage

Express

Embed

Empower

Fully blended

Workshop +

Video bursts +

Group coaching

Workshop program

Micro-video program

Hand-picked

Self-directed

2-3 total hours over 6 weeks

60 min event

30 min in micro bursts

Variable

Self-paced

Maximize team performance

Meaningful team interaction

Quick skill development

Support key internal initiatives

Individual effectiveness

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