Leadership-in-a-box® Program overview
Active Listening
Master active listening to enhance communication—overcome barriers, engage empathetically, confirm understanding, and respond with mutual confidence for meaningful, productive interactions.
Leaders who listen effectively communicate effectively.
The key to effective listening is switching from focusing on the solution to focusing on understanding the message being shared.
Listening with empathy means being actively focused on the meaning and intent behind each person’s message.
Confirming understanding of a message before offering a response ensures clarity and prevents miscommunication.
The quality of a person’s listening directly affects the quality of their response.
60-minute workshop presentation
Micro-video program
Group coaching presentation
Skill assessment
Performance worksheet
Summary article & infographic
Facilitator & coordinator toolkit
Team discussion guide
Pre-drafted email communications
Confirm Before You Respond
Sample video
·
2 min
Video 1:
Active Listening is the Key to Effective Communication
Video 2:
The Five Levels of Listening
Video 3:
Listening with Empathy
Video 4:
Confirm Before You Respond
Video 5:
Respond with Mutual Confidence
Who typically facilitates Leadership-in-a-Box® workshops?
Talent or Learning Team
For enterprise initiatives
HR Business Partner
For business unit or department initiatives
Team Leader
For team initiatives
Leadership-in-a-Box® Team
When needed!
Elite
Engage
Express
Embed
Empower
Fully blended
Workshop +
Video bursts +
Group coaching
Workshop program
Micro-video program
Hand-picked
Self-directed
2-3 total hours over 6 weeks
60 min event
30 min in micro bursts
Variable
Self-paced
Maximize team performance
Meaningful team interaction
Quick skill development
Support key internal initiatives
Individual effectiveness
